Frequently Asked Questions

  • We have a 48-hour cancellation policy. When a Client books an appointment with us, that time is reserved exclusively for that Client and becomes unavailable for anyone else to use. If, for some reason – other than a true emergency – Clients need to cancel appointments, please give us at least 48-hours advance notice. Unless proper cancellation notice prior to a Client’s scheduled appointment time is given (with the exception of a true emergency), the fee for the entire session will be charged and must be paid in full prior to the scheduling of any further appointments.

  • Yes you do. It is difficult for a professional organizer to make decisions for you.

  • Our minimum package is a day package with 1 professional organizer.

  • The enjoyment of living in a clutter-free environment surpasses the cost of professional services.

  • We will travel up to 1 hour without assessing a travel fee charge.

  • We do our very best to understand our client needs in advance, therefore, unfortunately all fees are non-refundable.

  • We carry a variety of popular organizing tools with us. Clients needing specific supplies will be charged a shopping fee.

  • Payment is due at the end of each session and may be made by check, money order, cash, and major credit cards.

  • No, we do not