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Frequently Asked Questions

Q: Do I have to be present for my project?
A: Yes you do. It is difficult for a professional organizer to make decisions for you.

Q: Can I schedule organizing service for a couple of hours?
A: Yes, you can schedule organizing services for as few as 4 hours at a time.

Q: How much does it cost?
A: The enjoyment of living in a clutter free environment surpasses the cost of professional services.

Q: What is your cancellation policy?
A: We have a 48-hour cancellation policy. When a Client books an appointment with us, that time is reserved exclusively for that Client and becomes unavailable for anyone else to use. If, for some reason – other than a true emergency – Clients need to cancel appointments, please give us at least 48-hours advance notice for our 4 hour sessions. Unless proper cancellation notice prior to a Client’s scheduled appointment time is given (with the exception of a true emergency), the fee for the entire session will be charged and must be paid in full prior to the scheduling of any further appointments.

Q: Do you charge a travel fee?
A: We will travel up to 1 hour without assessing a travel fee charge.

Q: Can I get a refund if I don’t like how you organize?
A: We do our very best to understand our client needs in advance, therefore, unfortunately all fees are non-refundable.

Q: Can you bill me later?
A: Payment is due at the end of each session and may be made by check, money order, cash, and major credit cards.

Q: Do you have to go shopping every time I need a plastic container?
A: We carry a variety of popular organizing tools with us. Clients needing specific supplies will be charged a shopping fee.

Q: Do you do reminder calls?
A: No, we do not.

Let us know if there are Organizing FAQs that we should add to this list.